Q&A

We will answer the most frequently asked questions from our customers.

【Hotel / Guest rooms】
Do you have room cleaning every day?
During your stay, eco-friendly and like your own home
We want you to have a good time, so please enjoy the staff's access to your room durin…Continue reading
【Hotel / Guest rooms】
Can you see the sea from your room?
The view differs depending on the room.
The view of our hotel is not an ocean view,
Harbor view (port side).
【Hotel / Guest rooms】
I would like a non-smoking room...
All rooms in our hotel are non-smoking.For those who smoke
Please smoke on the balcony.Enjoy the ashtray at the front desk.
Please inquire a…Continue reading
【Hotel / Guest rooms】
Do you have sleepwear?
For sleepwear, please ask at the front desk if you wish.
I am giving it to you.Sorry to trouble you, but please ask.
【Hotel / Guest rooms】
What kind of amenities are there in the room?
Body soap/shampoo/conditioner/toothbrush set/T-shaped razor/hairbrush/body towel/face towel/bath towel.

*Pajamas are available for rent at …Continue reading
【Hotel / Guest rooms】
Do you have a safety box in the room?
I am sorry.Is there a safety box in the room
We do not provide.Please manage valuables by yourself.
【Hotel / Guest rooms】
Can I stay with my pet?
I am sorry.Pets cannot be accommodated in the same accommodation.

If you have any questions, please contact us.

A smart AI Concierge that answers your questions on behalf of the inn/hotel.

098-923-3388

(Reservation reception time 9:00 to 17:30)